![]() Plus you said that if an external keyboard works fine, then it's probably bad keys. Follow the below mentioned steps to run the test:- 1. The only thing I haven't tried is running it for malware/spyware/viruses, but it's a fresh install. 21429 08-04-2020 08:54 AM Please try to run Dell PC checkup which would help you detect system's hardware issue. So does that mean it's a hardware failure? (If so, why does Sticky keys work, then?) When I plug in an external keyboard, all keys on that keyboard work fine. One of the drivers I updated was for the touchpad (so I think that covers your Synaptics Driver suggestion). I tried uninstalling/reinstalling the keyboard driver. You may also want to check the device for malware, viruses, etc., which can interfere with normal operation. If it does, then it could be the keys themselves that are the issue.Īdditionally, if your device uses one, you may want to try updating the Synaptics Driver if the above doesn't help. ![]() If this doesn't work, you may wish to try connecting/reconnecting an external keyboard and see if it works fine. When it restarts, it should reinstall the driver on its own. Reboot the computer (without reinstalling the driver).ģ. just make sure you disconnect the external keyboard while the system is reloading.Ģ. NOTE: If you need to type in a password to even get into Windows to do the following, make sure you attached an external keyboard first, to get past the password. Try the steps below (and the other options if necessary) to see if this will resolve it. Just getting the driver and installing it isn't the way to fix a driver issue with the keyboard. ![]() Problem still exists, and it doesn't matter where I'm typing (Word, Internet browser, command prompt). I have tried going to HP Support and downloading every single driver (newest versions) for windows 10 for my particular laptop. So this leads me to believe the problem is OS-related.? However, when I turn sticky keys on, both shift keys work - for all keys. The left shift key has all of the same issues, plus it also cannot make capitol letters for Z,X,C,V or M, the comma key, the period key, and forward slash key (for these keys, the right shift key DOES work).Īll of the keys work for lower case letters. I also cannot get the right shift key to make a capitol Q,W,E,R or U,I,O,P. (In other words, I can't get &,*,(, or ) at all by using the right shift key). While holding the right Shift key, the following keys will not work: 1,2,3,4, as well as 7,8,9,0. Some keys will not work for Shift functions. I have never seen such a strange problem, and it renders this laptop totally useless: I have an HP Stream 11 running on Windows 10.
0 Comments
Leave a Reply. |